Privacy Policy
Last updated:
Whyte Facilities Management (ABN 51 690 854 703) (“Whyte FM”, “we”, “us”, “our”) is committed to protecting your privacy. This policy explains what personal information we collect through this website, how we use it, and the choices you have. We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
Information we collect
We only collect the information you choose to give us. When you submit an enquiry, contact form, or quote request on this site, we collect:
- Your name
- Your email address
- Your phone number (if provided)
- The nature of your enquiry and any message or details you send us
We also collect limited technical information automatically when you use the site (such as your IP address and browser type) to keep the site secure, prevent spam, and diagnose problems.
How we use your information
We use the information you provide to:
- Respond to your enquiry or quote request
- Provide, quote for, and carry out our facilities and building maintenance services
- Contact you about your enquiry or an active job
- Keep records of our dealings with you
- Protect the website against spam and misuse
We do not sell your personal information, and we do not use it to send marketing you did not ask for.
How we store and protect your information
Enquiries submitted through this site are stored securely and transmitted to our team by email so we can respond. We take reasonable steps to protect your information from misuse, loss, and unauthorised access. Website form submissions are protected by spam-filtering and rate-limiting measures.
Third parties
We use reputable third-party providers to operate the website and deliver our email notifications. These providers only process your information to provide those services to us. We do not otherwise disclose your personal information to third parties except where required by law.
Access, correction and complaints
You may request access to the personal information we hold about you, ask us to correct it, or raise a privacy concern. Please contact us using the details below and we will respond within a reasonable time.
Contact us
Whyte Facilities Management, P.O. Box 5270, Wollongong NSW 2500. Phone: 0481 144 912.
Changes to this policy
We may update this policy from time to time. The current version is always available on this page, with the “last updated” date shown above.